What We Collect and Why It Matters to You
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we record transaction references and wallet identifiers — not your full mobile banking PIN. We also collect device identifiers and session data
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to detect unauthorised access to your account. Usage data, such as which sections of the platform you open and how often, helps us resolve account queries faster. Cookies and similar technologies log your session state so you stay signed in across pages without re-entering your credentials
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each time. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — including the mobile wallet networks — is limited to what those processors need to complete your transaction. Your information is stored on servers with
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encrypted connections, and access inside our team is restricted on a need-to-know basis. How this policy applies to you depends on your local law and the eligible regions we serve. If you are accessing from Bangladesh, availability and data handling are subject to applicable local regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.